FAQ

We work with Master’s and PhD students, academics, start-ups, SMEs, and established corporations seeking reliable research, data-driven marketing strategies, and targeted insights. Our services are designed for both academic success and business growth.

Yes. Treanalytics serves clients across Africa, Europe, Asia, and North America. Our virtual consultation and project delivery systems make it easy to work with international clients while maintaining quality and deadlines.

Turnaround times vary depending on the scope and complexity of the work. Small projects may take 2–5 working days, while larger research or marketing projects may require 2–6 weeks. We always agree on timelines upfront to ensure transparency.

Turnaround times vary depending on the scope and complexity of the work. Small projects may take 2–5 working days, while larger research or marketing projects may require 2–6 weeks. We always agree on timelines upfront to ensure transparency.

We maintain strict confidentiality agreements and comply with data protection regulations. All client data is securely stored, and access is restricted to authorised project team members only. At the end of the project, the raw and cleaned are returned to the clients. We do not keep and use client’s data outside our agreed project scope.   

Absolutely. We bridge the gap between academia and industry by providing evidence-based research solutions for academic publications and market research reports for businesses seeking growth and competitive advantage.

Our blend of academic expertise and market insight sets us apart. We combine deep understanding of African consumer behaviour with global analytical standards, ensuring that strategies and solutions are both locally relevant and globally competitive.

Yes. Every project is tailor-made to meet your objectives, whether it’s a PhD thesis, a market entry strategy, or a social media campaign. We start by understanding your goals, then design strategies that deliver measurable results.

We use advanced statistical and analytical tools such as SPSS, AMOS, SmartPLS, NVivo, and Excel for academic research, as well as Google Analytics, Meta Business Suite, and social listening tools for marketing and market insights.

You can reach us via our website contact form, email, or WhatsApp. Simply share your project details, and we’ll provide a free, no-obligation quote along with a proposed project plan.

We accept EFT (bank transfer), PayPal, and major debit or credit cards. For international clients, payment can be made in USD.

Please be aware that we are using a South African bank Account and international exchange conversion rate may apply when making payment.

Yes. For most projects, a 50% upfront payment is required to confirm the booking, with the balance payable upon completion. For smaller projects such as hourly coaching, One valiable complement analysis, etc., full payment may be requested in advance.

Refunds are considered on a case-by-case basis, depending on the stage of project completion. If work has already been delivered, no refund can be considered as we do not have control over what the results that are already in clients hands. Partial refunds may apply in line with our terms and conditions if a project is cancelled at an early stage based on circumstances outside clients control. 

No, in line with our terms and conditions that are signed with each clients at the beginning of every project, we present the final outcome of a project in a meeting and the clients advise on any adjustment needed. we only deliver final outcome or results after the payment reflects in our bank account.